Showing posts with label Technical support Executives. Show all posts

Monday 1 December 2014

thumbnail

HCL Openings For Freshers Any Graduate,PG For The Post Of Technical Support in December 2014


Name Of The Company: HCL Technologies Limited

Experience Required: Freshers

Educational Qualification:  Any Graduate,PG

Job Designation: Technical Support - 20 Opening(s)

Functional Area: ITES,BPO,KPO,LPO,Customer Service,Operations

Type of Industry: BPO/Call Centre/ITES

Required Candidate Skills & Responsibilities:
  • Experience in email support and solving the technical issue by step by step process.
  • Provide email based technical support to clients in different geos - 24*7
  • Follow the workflow & adhere to SLAs - TFR, TRT, TAT, and FCR
  • Maintain high customer satisfaction
  • Help with research and troubleshooting of tough ticket
  • Product support/Application Support experience.
  • Night Shift Mandatory
  • Certifications in java / Microsoft / Networking will be an added advantage
Package Offered : Best in Market

Work Location: Hyderabad

About company:
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.

Website: www.hcl.com

Interested Candidate can send us the updated profile.
Contact person - Tamilarasan

Email - tamilarasan_b@hcl.com

SOURCE : CLICK HERE

Tuesday 4 June 2013

thumbnail

EMC Corporation Hiring Freshers BCA, BCM, BSC 2012, 2013 pass outs For the Post of Technical Support Engineer in June 2013


Name Of The Company: EMC Corporation

Experience Required: Freshers

Educational Qualification: BCA, BCM, BSC (Circuit branches or Mathematics as one of the subjects), 2012, 2013 passouts with at least 60% marks

Job Designation: Technical Support Engineer

Type of Industry: IT-Software Services

Required Candidate Skills :
  • Excellent Communication skills
  • Analytical & problem solving skills
  • Technology Orientation
  • Ability to work in a high-pressure environment.
Package Offered : INR 370,000(includes insurance, transport & other benefits) + Shift Pay

Job Description:
  • You will be expected to solve complex technical issues through standard operating & diagnostic processes using the combination of technical knowledge & analytical capabilities.
  • It's possible that the issues impacting the customer could be mission critical, and a speedy resolution is much appreciated. Effective communication with internal & external stakeholders is a key success criterion in the role.Fortunately, not all problems need to be solved from ground zero. There is a database of searchable content on problem resolution, and you are expected to contribute to the centralized problem identification & resolution database.
  • In critical & complex cases, you may assist in problem recreation & failure analysis of system level issues, using a variety of test equipment, diagnostic tools &techniques. During your analysis, found something important / useful? Share the experience with Field Technical Specialists, Account Managers, Sales and other EMC co-workers.
  • You will also monitor and track service calls, provide call status updates at regular intervals and communicate status to customers using appropriate tools.
  • As a 24X7X365 organization, shift work, holidays and on-call responsibilities may be required.
Work Location: Bangalore

Hiring Process:
Group Discussion,
Online Aptitude test
Communication test
Interviews

About company:
EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect, and analyze their most valuable asset - information - in a more agile, trusted, and cost-efficient way

Website: http://india.emc.com


Saturday 1 June 2013

thumbnail

3D PLM Software Solutions Ltd Openings For Freshers & Experienced For the Post of Technical Product Support June 2013


Name Of The Company: 3D PLM Software Solutions Ltd

Experience Required: 0 to 2 yrs

Educational Qualification: Bachelors Degree in Mechanical/Production/Automobile engineering

Job Designation: Technical Product Support

Functional Area: Application Programming

Type of Industry: IT-Software Services

Required Candidate Skills :
  • 0 to 2 years experience in CAD domain. PLM knowledge is an added advantage.
  • Good English communications skills, both written and verbal required.
  • Strong negotiation skills, analytical skills, problem solving skills
  • We are looking for candidates with academics above 60% and above with no gaps or breaks in education.
  • We are looking for candidates who can join us within 1 week (freshers preferred)
Package Offered : Best in Market

Job Description:
  • Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
  • Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available.
  • Coordinate communications between with development team and the customer
  • Organize calls with customer to converge upon a resolutions
  • Coordinate efforts with R&D and other DS teams to meet customers targets
  • Manage defect communications between Dassault Systemes Support & the customer
Work Location: Pune

About company:
3DPLM Software Solutions Limited (3DPLM) is a 58:42 joint venture between Geometric Ltd., a specialist in Product Lifecycle Management (PLM) software development and Dassault Systemes (Nasdaq : DASTY; Euronext Paris : #13065, DSY.PA), the world's leading provider of CAD tools and PLM solutions.

Website: www.3dplmsoftware.com

Interested candidates can send your resume to: 
deepti_deshpande@ 3dplmsoftware. com

Monday 29 October 2012

thumbnail

Real Image Media Technologies Pvt. Ltd Conducting Walk-in for Freshers & Experienced Candidates For the Post of Tech Support Engineers on 30th & 31st Oct 2012


Name Of The Company: Real Image Media Technologies Pvt. Ltd

Experience Required: 0-2yrs

Educational Qualification: Any Degree/PG

Job Designation: Tech Support Engineers

Functional Area: IT Hardware, Technical Support, Telecom Engineering

Type of Industry: IT-Software Services

Required Candidate Skills :
  1. Candidates From B.tech/MCA/MSC/MBA are not eligible
  2. Candidate should Posses knowledge in Hardware & Networking.
  3. Pursuing candidates and candidates having backlogs or arrear in studies are not eligible..
  4. Karnataka Candidates (Male) are only eligible.
  5. Feild Support Job-24/7
Package Offered : Best in Market

Job Description:
  1. Responsible for maintenance &troubleshooting.
  2. Candidate Needs to be available 24/7.
  3. As movies are released on weekends it would not be possible to take time off during weekends.
  4. A weekly off by rotation is possible.
Work Location: Bangalore

Walk-in Date: 30th & 31st Oct 2012
Walk-in Time: 11 am to 5pm

Walk-inVenue :
Real Image Media Technologies
Janakiram Nilaya,10,Sirur Park Road,
Malleswaram,Bangalore
Land - 080 65684130
Near Halli Mane Hotel

About company:
Real Image Media Technologies is India’s leading provider of technology in the film, video and audio domains and has pioneered several technology revolutions over the last 25 years. Established in 1986, the company was instrumental in bringing computer-based digital non-linear editing to India with Avid Technology, transforming the industry and forever changing the way Indian film and television programs were edited.

Website: www.realimage.com

Tuesday 23 October 2012

thumbnail

Infinite Computer Solutions India Pvt. Ltd conducting walk-ins for freshers on 22 - 26th Oct 2012


Name Of The Company: Infinite Computer Solutions India Pvt. Ltd

Experience Required: Fresher

Educational Qualification: Any Graduate

Job Designation: Technical Support Executive

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Type of Industry: IT-Software Services

Package Offered : INR 2,00,000 - 2,50,000 P.A

Job Description:
We are hiring Fresh graduates for a voice based technical support executives with excellent communication.
Open to work for night shifts and willing to join a technical support process

Work Location: Banglore

Walk in date : 22nd October 2012 - 26th Oct 2012

Walk in Timings : 12 Noon - 4 PM

Interview Venue:
GEIPL-SEZ, Global Axis, Block 2(A1), Upper Ground Floor
Plot No. 152, EPIP 2nd Stage, Whitefield,
Bangalore -560066
Phone: +91-80-67998000
Contact Person: Punit/Pankaj
Selected candidates have to join immediately

About company:
Infinite Computer Solutions (India) Limited is a global service provider of Infrastructure Management, Intellectual Property (IP) leveraged solutions and IT services, with focus on Telecom, Media, Manufacturing and Healthcare Industries. Our services span from Application Management Outsourcing, Packaged Application Services, Independent Validation & Verification, Product Development & Support, to higher value-added offerings, including, Managed Platform and Product Engineering Services.

Website:www.infinite.com

Wednesday 17 October 2012

thumbnail

CDC Software India Pvt.Ltd Recruiting Freshers For the Post of Technical Support Engineer in October 2012



Name Of The Company: CDC Software India Pvt.

Experience Required: Fresher

Educational Qualification: B.Tech/B.E/BCA/M.Tech/MCA

Job Designation: Technical Support Engineer

Functional Area: Application Programming

Type of Industry: IT-Software Services

Required Candidate Skills :
  1. Candidate Should have good communication skills.
  2. Must have excellent verbal and written communication skills with thorough knowledge about MS SQL(2005 & 2008).
  3. Understanding of IIS. Experience programming one or more of the following .NET (VB, C#, ASP), T-SQL / SQL*Plus
Package Offered : Best in Market

Job Description:
  1. Providing a high level of customer service and satisfaction on a technical and functional level in resolving customer problems related to Pivotal products.
  2. Problem tracking, diagnosis, replication, troubleshooting, resolution and escalating issues.
Work Location: Banglore

How To Apply:
Send your Resume to the Mail id : careersindia@cdcsoftware.com

Executive Name: Ms.Swetha

About company:
Software, The Customer-Driven Company, is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability.

Website: www.cdcsoftware.com

Tuesday 14 August 2012

thumbnail

WALK-IN INTERVIEWS IN TECH MAHINDRA LTD FOR 'NON VOICE/ SEMI VOICE' ON 14th,16th,17th-August 2012 IN PUNE


Name Of The Company: Tech Mahindra Ltd

Experience Required: 0 to 1 year

Education Qualifications : UG - Any Graduate(Except BE/B Tech/MCA/MBA/MCM)

Job Designation: Non Voice/ Semi Voice

Area Of Functionality : ITES, BPO, KPO, LPO, Customer Service, Operations

Type Of Industry: BPO, Call Centre, ITeS

Candidate Required Skills and Job Description:
  • Any graduate (Except BE/B Tech/MCA/MBA/MCM)
  • Candidates should have Excellent written communication skills
  • 0 to 12 months of relevant experience
  • Candidates should have Basic understanding of MS office
  • Candidates should have Ability to manage and prioritize multiple demands simultaneously
  • Candidates should have Good Understanding / comprehension of English language
  • Candidates should have Strong sense of ownership and follow-through
  • Candidates should have Ability to adapt to change and learn quickly
  • Candidates should have Problem-solving skills with an ability to identify and resolve problems in a timely manner
  • Only day shifts

Walkin Date:14th,16th,17th August-2012(except 15th August-2012)

Walkin Timings:10am to 5pm

Interview Venue:
Tech Mahindra Limited,
Room no. 103, Ground floor
Sharda Centre, Off Karve Road,
Pune 411004, Maharashtra.

Working Location:Pune



About Company:
Tech Mahindra is part of the US $7.1 billion Mahindra Group, in partnership with British Telecommunications plc (BT), the world's leading communications service provider. Focused primarily on the telecommunications industry, Tech Mahindra is a leading global systems integrator and business transformation consulting organization. Tech Mahindra has recently expanded its IT portfolio by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Website: www.techmahindra.com
thumbnail

OPENINGS IN ACCENTURE FOR THE POST OF CUSTOMER SUPPORT VOICE PROCESS IN BANGLORE

Name Of The Company:Accenture

Experience Required:0 to 3years

Education Qualifications :
  • UG: Any Graduate
  • PG: Any PG Course  (BE/Btech, MBA,MCA are not eligible)

Job Designation: Customer Support International voice Process

Area Of Functionality : ITES, BPO, KPO, LPO, Customer Service, Operations

Type Of Industry: BPO, Call Centre, ITeS

Required Candidate Skills and Job Description:
  • Candidates Should have minimum 1 year International BPO voice process experience. Graduates Fresher (BE/Btech, MBA,MCA are not eligible)
  • Candidates Should have excellent communication skills.
  • Candidates Should flexible to work in any shifts ,Immediate Joinees.

Working Location:Banglore


About Company:
'Accenture' is a global management consulting, technology services and outsourcing company, with more than 244,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

Website: www.accenture.com

Friday 10 August 2012

thumbnail

Fresher Openings In Logica For The Post Of Graduate Trainee - Support in Banglore,Chennai












Name Of The Company: Logica Pvt.Ltd

Experience Required: Freshers(2011 or 2012)

Educational Qualification: BCA,BA, BSc, BCom, BBM, 3 years Diploma after 10th/ 12th Standard

Job Designation: Graduate Trainee - Support

Functional Area: IT-Software Services

Job Description:
  • Deployments and upgrades to OS
  • Package Images of software (as per clients requirement)
  • Almost zero touch installations of Operating system (OS)
  • Desktop Security solutions
  • Good Communication (Grammar, Comprehension, Clarity of Speech)
  • IT Asset management services
  • Patch management
  • Software auditing and license management

Desired Candidate Details:
  • BSc/BCA/BA/BCom/BBM/3 years Diploma after 10th or 12th Std
  • Freshers 2011 or 2012 Passots Are Eligible [Experienced candidates are not eligible]
  • Candidate Should Have minimum percentage 60% aggregate throughout Academics in X, XII, Graduation, Diploma)

Employment Mode: Contract

Package Offered : Best in Market

Job Location: Chennai, Banglore


About company:
Logica is a leading IT and business services company, employing 40,000 people. It provides business consulting, systems integration, and IT and business process outsourcing services. Logica works closely with its customers to release their potential - enabling change that increases their efficiency, accelerates growth and manages risk. It applies its deep industry knowledge, technical excellence and global delivery expertise to help its customers build leadership positions in their markets.

Website: www.logica.com

Saturday 4 August 2012

thumbnail

OPENINGS IN ACCENTURE FOR THE POST OF "ASSOCIATE/SENIOR ASSOCIATE" IN BANGLORE















Name Of The Company: Accenture

Educational Qualification: UG/PG
• UG-Any Graduate-BE/Btech, MBA,MCA are not eligible
• PG- Any PG course

Experience Required: 0 to 4 years

Job Designation: Associate/Senior Associate (voice process)

Area Of Functionality : ITES, BPO, KPO, LPO, Customer Service, Operations

Job Description:
• Candidates should possess Excellent communication skills
• Any Graduate [Except BE/Btech, MBA,MCA are not eligible] or Undergraduates with 1year of International call center experience
• Candidate should have 1yr of BPO experience or call center voice process.
• Immediate joinee required
• Prior experience in Customer support (voice) would be preferred.
• Candidates should be ready to work in any shift.


Job Location: Banglore




About company:
Accenture is a global management consulting, technology services and outsourcing company, with more than 244,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011.


Website: www.accenture.com

Sunday 29 July 2012

thumbnail

OPENINGS IN ACCENTURE FOR THE POST OF "INTERNATIONAL CUSTOMER SUPPORT VOICE PROCESS" IN BANGLORE















Name Of The Company: Accenture

Job Designation: International Customer support voice process

Experience Required: 1 to 3 years

Package Offered : INR 1,50,000 - 3,00,000 P.A

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Educational Qualification:

• UG - B.Sc ,B.Com, BCA - Computers, , B.Pharma - Pharmacy, B.A
• PG - Other, MBA/PGDM , M.Sc , MCA - Computers, M.Tech,
• Any PG Course - Any Specialization

Skills Required :

• Any graduates/ Post graduates with minimum 1 year International BPO voice process
experience.
• Candidates must have excellent communication skills and should be ready to work in
any shifts, should be ready to join in immediately.

NOTE: BE/Btech graduates are not eligible.

Job Location: Banglore





About company:
Accenture is a global management consulting, technology services and outsourcing company, with more than 244,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011.

Website: www.accenture.com.

thumbnail

FRESHER OPENINGS IN HTC GLOBAL SERVICES BETWEEN 30TH JULY- 4TH AUGEST FOR THE POST OF QUALITY CONTROLLER IN CHENNAI












Name Of The Company: HTC Global Services India Pvt Ltd

Job Designation: Quality Controller

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Experience Required: 0 - 5 Years

Educational Qualification:
      •UG - Any Graduate - Any Specialization, Graduation Not Required
      •PG - Any PG Course - Any Specialization, Post Graduation Not Required

Package Offered : Best in the ITES Industry

Skills Required :

   • Analytical Skills
   • Good English Proficiency
   • Good English typewriting skills


Interview Date: Walkin Between 30th July To 4th Augest


Interview Timings: Between 10 AM To 4PM

Rounds Conducted For Interview:
     • Orientation about the requirement
     • Typing test (25 words per minute and 90% accuracy)
     • English Proficiency and Analytical Test
     • Final Interview


Interview Venue:
HTC Global Services (India) Pvt. Ltd
Unit 25, SDF II, Phase II MEPZ,
Tambaram Sanatorium,
Chennai
Tamilnadu, India 600 045

Job Location: Chennai





About company:

Established in 1990, HTC is a leading global IT Solutions and Business Process Outsourcing (BPO) provider with headquarters in Troy, Michigan. HTC is a mid-sized IT company with over 5000 qualified and experienced professionals.

HTC has a strong client base of Global 2000 customers. HTC has global delivery centers across multiple time zones in North America, India, and Malaysia and offices in several countries serving the customers in the United States, Canada, UK, Europe (Germany, Belgium, Netherlands, and Scandinavian countries), Middle East, Singapore, Malaysia, Australia, China, India and Hong Kong.

HTC has also invested over 300 crores in India, in the recent past, to expand its current facilities in MEPZ, Chennai and has acquired new facilities in Guindy, Chennai and Begumpet, Hyderabad. In addition, HTC has invested in training facilities at its headquarters in Troy, Michigan and at Malaysia to develop talent within the US and APAC regions. HTC has aggressive development plans in Gurgaon, Mumbai, and Bangalore and has major recruitment strategies in these cities to support existing and new customer engagements.

Website: www.htcinc.com

thumbnail

OPENINGS IN AMAZON BETWEEN 30TH JULY - 4TH AUGEST FOR THE POST OF CUSTOMER SERVICE ASSOCIATE(VOICE,EMAIL,CHAT SUPPORT) IN HYDERABAD















Name Of The Company: Amazon

Job Designation: Customer service associate

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Experience Required: 0 - 4 Years

Educational Qualification:
     • UG - Any Graduate - Any Specialization, Graduation Not Required
     • PG - Any PG Course - Any Specialization, Post Graduation Not Required

Package Offered : INR 1,50,000 - 2,00,000 P.A. Excludes Performance bonus,
                            Night shift allowance, OT, Food coupons, Transport


Skills Required :

   • Excellent documentation skills
   • Good comprehension skills-- ability to clearly understand and state the
     issues customers present
   • Excellent communications skills (Written and verbal)
   • Ability to communicate correctly and clearly with all customers
   • Work successfully in a team environment as well as independently.
   • Good composition skills( ability to compose a grammatically correct,
      concise, and accurate written response)
   • Ability to concentrate -(follow customer issue without distraction to
       resolution)
   • Should be flexible to work in rotational shifts.

Interview Date: Walkin Between 30th July To 4th Augest

Interview Timings: Walkin Between 10 AM To 3PM

Interview Venue:
Amazon.com, 10th floor,
Building no. 9,
Opposite to Westin Hotel,
Raheja Mindspace,
Hitec City, Madhapur,
Hyderabad.


Job Location: Hyderabad





About company:

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.


Website: www.amazon.com

Monday 23 July 2012

thumbnail

WALK-INS IN APOLLO HEALTH STREET FOR FRESHERS@HYDERABAD FOR VOICE PROCESS







Name Of The Company: Apollo Health Street Ltd

Job Designation: Associate/ Senior Associate -(NonTechnical)

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations 


Educational Qualification: UG- BE / B.Tech (Any Specialization)

Experience Required: Freshers

Package Offered : INR 1,50,000 - 2,25,000 P.A

Job Description:
• Interacting with the US based insurance companies.
• Analyze and follow up on the insurance claims
• Any Graduate: Science, Commerce , Arts preffered.
• Good Communication Skills and Strong analytical skils.
• Typing Speed: 20 WPM.
• Familiar with Microsoft Office suite.
• Willing to work in Fixed shift (5:30 PM to 2:30 AM) (Saturdays & Sundays are
fixed Off)


Job Location: Hyderabad




Venue:
Apollo Health Street Ltd
Life Sciences building,
Apollo Hospital Complex,
Jubilee Hills, Hyderabad - 096

About company:
Focusing solely on the healthcare industry, Apollo Health Street's healthcare experts work with the nation's leading healthcare organizations to develop custom, world-class IT-based solutions that extend your team's business capabilities, strengthen financial outcomes and ultimately support quality patient care.

Website: www.apollohealthstreet.com

thumbnail

INFINITE COMPUTER SOLUTIONS RECRUITING FRESHER FOR THE POST OF VOICE BASED TECH SUPPORT IN BANGLORE 2012




Name Of The Company: Infinite Computer Solutions India pvt ltd

Job Designation: Voice Based Technical Support Executives

Educational Qualification: Any Graduate /Post-Graduate

Experience Required: Freshers

Package Offered : 1.75 -2.5laks

Job Location: Banglore

Walk-in Details:
23rd July - 27th July 2012
Timings : 12 - 5pm

Venue:
GEIPL-SEZ,Global Axis,block 2(A1)
Upper Ground Floor
Plot no: 152, EPIP 2nd Stage
White Field, Banglore
Phone: +91-80-67998000

About company:

Infinite Computer Solutions (India) Limited is a global service provider of Infrastructure Management Services, Intellectual Property (IP) Leveraged Solutions and Application Management Services, focused on Telecom, Media, Manufacturing, Energy & Utilities & Healthcare industries. Our services span from Application Management Outsourcing, Packaged Application Services, Independent Validation and Verification, Product Development and Support, to higher value-added offerings including Managed Platform and Product Engineering Services


Website: www.infinite.com









Extension Factory Builder