Name Of The Company: 3D PLM Software Solutions Ltd
Experience Required: 0 to 2 yrs
Educational Qualification: Bachelors Degree in Mechanical/Production/Automobile engineering
Job Designation: Technical Product Support
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
- 0 to 2 years experience in CAD domain. PLM knowledge is an added advantage.
- Good English communications skills, both written and verbal required.
- Strong negotiation skills, analytical skills, problem solving skills
- We are looking for candidates with academics above 60% and above with no gaps or breaks in education.
- We are looking for candidates who can join us within 1 week (freshers preferred)
Job Description:
- Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
- Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available.
- Coordinate communications between with development team and the customer
- Organize calls with customer to converge upon a resolutions
- Coordinate efforts with R&D and other DS teams to meet customers targets
- Manage defect communications between Dassault Systemes Support & the customer
About company:
3DPLM Software Solutions Limited (3DPLM) is a 58:42 joint venture between Geometric Ltd., a specialist in Product Lifecycle Management (PLM) software development and Dassault Systemes (Nasdaq : DASTY; Euronext Paris : #13065, DSY.PA), the world's leading provider of CAD tools and PLM solutions.
Website: www.3dplmsoftware.com
Interested candidates can send your resume to:
deepti_deshpande@ 3dplmsoftware. com
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