EMC Corporation Hiring Freshers BCA, BCM, BSC 2012, 2013 pass outs For the Post of Technical Support Engineer in June 2013

Name Of The Company: EMC Corporation

Experience Required: Freshers

Educational Qualification: BCA, BCM, BSC (Circuit branches or Mathematics as one of the subjects), 2012, 2013 passouts with at least 60% marks

Job Designation: Technical Support Engineer

Type of Industry: IT-Software Services

Required Candidate Skills :

• Excellent Communication skills
• Analytical & problem solving skills
• Technology Orientation
• Ability to work in a high-pressure environment.

Package Offered : INR 370,000(includes insurance, transport & other benefits) + Shift Pay

Job Description:

• You will be expected to solve complex technical issues through standard operating & diagnostic processes using the combination of technical knowledge & analytical capabilities.
• It's possible that the issues impacting the customer could be mission critical, and a speedy resolution is much appreciated. Effective communication with internal & external stakeholders is a key success criterion in the role.Fortunately, not all problems need to be solved from ground zero. There is a database of searchable content on problem resolution, and you are expected to contribute to the centralized problem identification & resolution database.
• In critical & complex cases, you may assist in problem recreation & failure analysis of system level issues, using a variety of test equipment, diagnostic tools &techniques. During your analysis, found something important / useful? Share the experience with Field Technical Specialists, Account Managers, Sales and other EMC co-workers.
• You will also monitor and track service calls, provide call status updates at regular intervals and communicate status to customers using appropriate tools.
• As a 24X7X365 organization, shift work, holidays and on-call responsibilities may be required.

Work Location: Bangalore

Hiring Process:
Group Discussion,
Online Aptitude test
Communication test
Interviews

About company:
EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect, and analyze their most valuable asset - information - in a more agile, trusted, and cost-efficient way

Website: http://india.emc.com

Tags : All Jobs , Bangalore Jobs , BCA , bcm , Bpo Jobs , BSC , Fresher Jobs , Freshers 2012 , freshers 2013 , Networking Jobs , Technical support Executives

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