Name Of The Company: Dell
Experience Required: 0 - 2 yrs
Educational Qualification: B.E,B.Tech
Job Designation: System Support Associate
Required Candidate Skills :
- Good communication skills
- Should be a team player
- Should be willing to take initiatives and responsibilities for better coordination and efficiency
- MCSE Certification would an advantage
Job Description:
- Tests software updates and patches.
- Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments.
- Conducts system analysis, configuration management and develops improvements for system software performance, availability and reliability.
- Performs incident resolution, problem determination and root cause analysis in accordance with Service Level Agreements.
- Designs, develops, recommends and implements new or revised system software, utilities and automated processes as necessary.
- Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions.
- Ensures server data integrity by evaluating, implementing and managing appropriate software and hardware solutions.
- Prescribes system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components.
- Implements appropriate levels of system security.
About company:
Dell Services is a global provider of innovative solutions and capabilities to clients worldwide. Dell has deep industry expertise and a portfolio of interrelated consulting, business processes, application, and infrastructure services, necessary to create innovative solutions that achieve and sustain measurable results. Dell Inc acquired Perot Systems in the month of October 2009, resulting in the Dell Services organization.
