Name Of The Company: Dell International Services India Private Limited
Experience Required: 0 - 2.5 years experience required (India or International voice tech support)
Educational Qualification: Minimum Graduates in any stream. (10+2+3)
Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
Job Designation: Technical Support
Required Candidate Skills :
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.
Package Offered : 3,00,000 - 4,00,000 P.A.
Job Description :
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services
About company:
Dell Services is a global provider of innovative solutions and capabilities to clients worldwide. Dell has deep industry expertise and a portfolio of interrelated consulting, business processes, application, and infrastructure services, necessary to create innovative solutions that achieve and sustain measurable results. Dell Inc acquired Perot Systems in the month of October 2009, resulting in the Dell Services organization.
Interested candidates can walk in for the interview at our office between 12 pm to 3 pm on weekdays (Monday to Friday) with an updated copy of resume and a Photo ID Proof:
Address for Interview:
Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Haryana
Contact person: Ellora Dutta
Contact Number: 0124-4579007
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