Name Of The Company: Quick Heal Technologies Pvt Ltd
Experience Required: 0 - 5 Years
Educational Qualification: Any Graduate,PG
Job Designation: Technical Support Engineer
Functional Area: IT Software - Network Administration, Security
Type of Industry: IT-Software Services
Required Candidate Skills:
- Should be able to receive inbound requests through channels like phone or Web and log the incident.
- Candidate should possess customer centric approach / attitude.
- To understand & elicit customer's issues / concern quickly and help customers in resolving issues by imparting correct information.
- Liable to provide best standards of services and ensure the customer should retain and satisfied with the product.
- The candidate will be required to collaborate with any other support or dependency groups in case the request or incident need has a linkage to other support departments.
- Responsible for handling escalations and complex issues.
- Troubleshooting and management of support incidents.
- Should be a team player.
- Coaching and guiding junior members of the support team.
- Candidates should be able to speak fluently in English and any South India language ( Tamil, Kannada, Telugu and Malayalam).
About company:
Quick Heal Technologies Pvt Ltd is India"s leading anti-virus and Data Security Company.
Quick Heal Technologies was established in the year 1993. Innovation and adoption of new technologies has led it to become a market leader. Specializing in Virus protection and data security, the company"s flagship product Quick Heal ® with its powerful and exclusively designed Check mark certified virus Engine, provides maximum protection and delivers comprehensive solution against viruses to its users spread across the globe.
Website: www.quickheal.com
Walk in venue:
Pride Hulkul, Office No.202,2nd Floor, Lalbagh Road,Diagonally Opposite Passport office,BANGALORE,Karnataka,India 5600271.
Date: From 24th Dec 2015 to 31st Dec 2015.
Time: 9 30 AM to 5 00 PM.
Contact Person: Mugilan/Jaishankar