Name Of The Company: Quick Heal Technologies Pvt Ltd
Experience Required: 0 - 2 Years
Educational Qualification: Any Graduate/PG
Job Designation: Tech Support Engg- L1
Functional Area: IT Software - Network Administration, Security
Type of Industry: IT-Software Services
Required Candidate Skills :
- Any Graduate/ Post Graduate with minimum 01 years experience in Trobleshooting & Networking.
- Must be currently handling Tech Support (L1).
- Exposure to mail servers would be preferred
- Excellent Troubleshooting & Networking skills.
- Local Language is a must.
- Male candidates only.
- Must have a 2 wheeler
Package Offered : Best in Market
Job Description:
- To provide L1 Tech Support to Quick Heal customers for all Quick Heal products.
- Troubleshooting & problem reporting.
- Handling escalated calls & regular cases via phone, remote & on-site.
- Conduct Quick Heal Staff Training on Quick Heal products.
- Conduct Dealer Enggs Training on Quick Heal products.
- Maintenance of CRM reports, Service Reports & Training Reports.
- In addition to the above, this profile covers pre-sales tech support also.
Work Location: Indore
About company:
Quick Heal Technologies Pvt Ltd is India"s leading anti-virus and Data Security Company.
Quick Heal Technologies was established in the year 1993. Innovation and adoption of new technologies has led it to become a market leader. Specializing in Virus protection and data security, the company"s flagship product Quick Heal ® with its powerful and exclusively designed Check mark certified virus Engine, provides maximum protection and delivers comprehensive solution against viruses to its users spread across the globe.
Website: www.quickheal.com
All interested candidates are requested to directly "Walk-in" for the "Written Technical Test" on 30,31 May 2013 OR 1st June 2013 between 11AM & 4 PM at below address :
Quick Heal Technologies (P) Ltd.
Flat. No.202, Block-C, Ranisati Apartment,
Ranisati Gate, Ahilya Maata Colony,
Y.N Road, Indore
Madhya Pradesh- 452001
India
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