Business Arts India Pvt. Ltd Hiring For Deloitte Openings For the Post of Technical Support Executive in August 2015

Name Of The Company: Business Arts India Pvt. Ltd (Hiring For Deloitte)

Experience Required: 6 Months to 2 Years

Educational Qualification: Any Graduate

Job Designation: Technical Support Executive

Functional Area: Application Programming

Type of Industry: IT-Software Services

Required Candidate Skills :
Mode of Hire : Contract to Hire
Notice Period : 15-30 Days

• Excellent written, verbal, listening, analytical, and communications skills.
• Troubleshoot computer hardware and software problems.
• Knowledgeable about computer virus and associated software used for diagnosis and removal.
• We are looking for candidates with excellent communication skills as all these candidates will have mandatory Versant test.
• Secondary skills- Knowledge of Windows XP, 7, 8, 8.1, LAN/WAN, Hardware Devices like PDAs, Laptops, Desktops and Printers

Package Offered : INR 3,50,000 - 4,50,000 P.A

Work Location: Hyderabad

About company:
About Deloitte"Deloitte" is the brand under which independent firms throughout the world collaborate to provide services in a particular geographic area. These firms are members of Deloitte Touch Tohmatsu Limited DTTL, a UK private company limited by guarantee. With 170, 000 people in over 150 countries, Deloitte member firms serve more than 80 percent of the world's largest companies as well as large national enterprises, public institutions and successful fast- growing companies Deloitte Consulting India Pvt. Ltd.

Website: www.Deloitte.com

If you're interested, please send your Updated CV to akhila@businessartsindia.com with below mentioned details:

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Deloitte Openings For Freshers & Exp for The Post Of Associate Analyst in May 2015

Name Of The Company: Deloitte

Experience Required: 0 - 2 Years

Educational Qualification: Any Graduate

Job Designation: Associate Analyst - Initial Support Services - Technology

Functional Area: Application Programming

Type of Industry: IT-Software Services

Required Candidate Skills :

• Excellent written, verbal, listening, analytical skills.
• Easily grasp and communicate complex ideas.
• Excellent problem solving skills.
• Knowledge of MS Office 2010, 2013 including Outlook.
• Knowledge of computer hardware and software.
• Knowledge of Operating Systems like Windows XP, Vista, 7 and 8.
• Knowledge of network and internet.

Package Offered : Best in Market

Job Description:

• Provide effective and timely resolution for all voice and non-voice interactions (phone, email, self-service tickets, chats and voicemail) with end users.
• Analyze and resolve incidents and service requests regarding use of application software or hardware. 
• Document every incident and support request in the CRM tool and ensure the tickets are closed or escalated as appropriate.
• Should have basic knowledge about computer software and hardware.
• Should stay informed about ongoing issues/outages, changes in environment that are communicated via email and other channels regularly.
• Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, Schedule Adherence and participate in individual/group coaching sessions.
• Create a positive customer support experience and build strong relationships through deep problem understanding with a consummately professional attitude.
• Should be a self-motivated achiever who gains satisfaction from providing excellent customer service.
• Should be a quick learner and team player.
• Should be flexible to work in different shifts as ISS-Technology works 24 x 7.
• Avoid unplanned time off from work as this would have major impact on our business.
• Excessive unplanned absence may result in disciplinary actions.
• Adheres to Code of Ethics, Vision, Mission and Core Values

Work Location: Hyderabad

About company:
About Deloitte"Deloitte" is the brand under which independent firms throughout the world collaborate to provide services in a particular geographic area. These firms are members of Deloitte Touch Tohmatsu Limited DTTL, a UK private company limited by guarantee. With 170, 000 people in over 150 countries, Deloitte member firms serve more than 80 percent of the world's largest companies as well as large national enterprises, public institutions and successful fast- growing companies Deloitte Consulting India Pvt. Ltd.

Website: www.Deloitte.com

Deloitte Recruiting Freshers & Experienced Candidates For the Post of Open Text Consultant in September 2012

Name Of The Company: Deloitte

Experience Required: 0-5yrs

Educational Qualification: UG - B.Tech/B.E. – Computers/PG

Job Designation: Open Text Consultant/sr. Consultant

Functional Area: ERP, CRM

Type of Industry: IT-Software Services

Required Candidate Skills & Job Description:

1. Candidate should have Good programming skills on OpenText OScript.
2. Candidate should have Knowledge on OpenText Content Server Web services and LAPI programming.
3. Candidate should be OpenText Content Server database schema expert.
4. OpenText Content Server Records Management.
5. Designing and Implementing Content Sever Forms, workflows and e-Forms.
6. Candidate should have Knowledge on OpenText Content Server Search & Index architecture.
7. Configuring & Customizing Content Server Search.
8. Troubleshooting and supporting production Content Server deployment.
9. Candidate should have Knowledge on OpenText Content Sever data model.
10. Candidate should have Knowledge on OpenText Content Server architecture.
11. OpenText Extended ECM.
12. Candidate should have Knowledge on OpenText SAP Data archiving.
13. Candidate should be Familiar with patterns concepts and architectural concepts.
14. J2EE framework understanding.
15. Good programming practices with solid object-oriented development experience.

Package Offered : Best in Market

Work Location: Hyderabad

About company:
Deloitte is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee.

Website: www.deloitte.com