Tech Mahindra Walk-ins For Freshers & Exp For The Post Of Application Support from 5th to 7th April 2016

Name Of The Company: Tech Mahindra

Experience Required: 0 to 3 yrs

Educational Qualification:  Freshers or Experienced - BCA, Engineering ( ECE, CSC,IT ), MSC, MCA, MSC (csc), BSC (csc)

Job Designation: Application Support

Functional Area: IT Software - Application Programming, Maintenance

Type of Industry: IT-Software / Software Services

Required Candidate Skills :

• Excellent verbal & written communication, as well as the ability to effectively coordinate and communicate with other departments and other state agencies.
• Excellent customer service skills, including the ability to deal calmly, positively, and professionally in tense or elevated situations and with upset or frustrated customers.
• Excellent analytical, troubling shooting skills problem solving skills and ability to learn new information quickly to obtain results, provide solutions for a broad range of technical problems
• Must be a self-starter, with the ability to follow established procedures and learn new information quickly
• Ability to work in a multi-task and team environment, to assist customers over the phone and Service Desk tool.
• At least 2 years in Application support services with basic knowledge on technologies like

Skill Set:
Java , J2EE ,SQL,MS SQL with any database like Oracle .

Package Offered : 0.6 to 3 LPA.

Job Description:

• This technical support service position is responsible for resolving issues reported through service desk incidents/tickets reported by applications end users.
• This position is responsible for investigating, resolving, escalating, and tracking & follow up on issues or tickets in a timely manner.
• The work involves monitoring various queues for errors that require immediate response and resolution.
• Customer service and ability to communicate with various support services group globally is required.
• Work is performed under the supervision of the Integration Manager.
• Additional work direction may be provided by other higher-level IT professionals.
• Work is reviewed for accuracy, timeliness, level of customer service, and consistency with policy and accepted practices.

Work Location: Chennai- Elcot

About company:
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage.

Website: www.techmahindra.com

Date : 5th  to 7th April 2016

Time : 10am to 3pm

Walk-in Location: Chennai

Venue :
Tech Mahindra
90/B1,SBC Tech Park, MTH Road,
Near Ambattur Telephone Exchange,
Ambattur Industrial Estate,
Chennai 58
Contact Number: 04466624000 EXT-24290

Contact Person: Thirumurugan Krishnan

Candidates are required to carry 2 copies of CV along with a Photo Id Proof

SOURCE

Tags : All Jobs , Any Graduate , Chennai Jobs , Experienced Jobs , Fresher Jobs , IT jobs , Tech Mahindra , Walkins

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