Name Of The Company: JPMorgan Chase
Experience Required: 0 - 2 yrs
Educational Qualification: Graduate in Commerce (Prefered) or Graduate in any stream
Job Designation: Team Member
Functional Area: Application Programming
Required Candidate Skills :
- Graduate in Commerce (Prefered) or Graduate in any stream Oral & written communication skills Adaptability to change
- Aptitude for research & analysis
- Attention to detail.
- Ability to work as a team.
Package Offered : Best in Market
Job Description:
- Ensure sound understanding of the Standard Operating Procedure
- Analyze cases and apply resolutions methods as per SOP guidelines
- Manage case inventory & ageing as per pending guidelines
- Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader.
- Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turn around time
- Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency.
- Take active participation in PMR, Q-board, team huddle and also identify areas for process improvement
- Complete the assigned trainings in time.
Work Location: Bangalore
About company:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
Website: www.jpmorganchase.com
Tags :
0 to 2 years
,
Any Graduate
,
B.Com
,
Bangalore Jobs
,
Experienced Jobs
,
Jp Morgan
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