Name Of The Company: HCL
Experience Required: 0 to 5 years - Both Freshers and Experienced candidates are eligible
Educational Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) /Diploma holders(10+2+2 only).
Job Designation: Junior Engineer - Product Support
Functional Area: ITES,BPO,KPO,LPO,Customer Service,Operations
Type of Industry: BPO/Call Centre/ITES
Required Candidate Skills & Responsibilities:
Job Description:
- Trouble shooting for Broadband related issues.
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN , WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Inbound Customer service, general information related to customers account/billing query etc.
- Information related to customer order for new connection.
Skill set required:
Note 1: Excellent Communication Skills with neutral accent.
Note 2: Immediate joining required.
Note 3: Willing to Work in Night/ Rotational Shifts.
Note 4: Basic knowledge of networking concepts required for broadband related to trouble shooting.
Package Offered : Best in Market
About company:
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
Website: www.hcl.com
Rounds of Interview : 2 (Initial Screening & Voice and Accent round)
LIST OF MANDATORY DOCUMENTS FOR INTERVIEW PURPOSE:
- 1 Copy of Latest resume
- 1 Copy of Government photo ID proof
- 1 Passport size photograph
Walk-in Dates : 18th & 19th April 2015
Time : 10 AM to 3 PM
Venue:
HCL Technologies ltd,
W.S.S. Towers,
# 107 & 108, 1st Floor,
Harris Road,
Pudupet, Mount Road,
Chennai-2.
Landmark Near Casino Theatre.
SOURCE : CLICK HERE
Tags :
0 to 5 years
,
Any Graduate
,
Bpo Jobs
,
Chennai Jobs
,
Experienced Jobs
,
Fresher Jobs
,
HCL
,
Walkins
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