Tata Communications Openings For The Post Of Jr Executive In August 2014

Name Of The Company: Tata Communications

Experience Required: 0-2 years

Educational Qualification: Any Graduate

Job Designation:  Jr Executive

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Type of Industry: Telcom/ISP

Job Profile :

• This is a group within the Activations function which is responsible for back office technical support via phone for field technicians in the activation and network assignment and allocation of customer services and to assist with Front office Sales enquires. The function is critical to connect customer services on the Our Customer Commitment Date through enabling field work to be completed. Their primary responsibilities are:
• Remote activation, modification or deactivation of PSTN, ISDN, ADSL or ULL services and/or products
• Providing support to field technicians, Front office Sales, Back Office Activation team and other parts of Our Customer business via phone

Frontline Team Member profile for ACTIVATIONS :

• Degree qualifications in Science or technical field from a recognized university
• OR
• Diploma qualifications in a relevant technical field from a recognized university.
• Around 25% of the team needs to have 6 months to 2 years of relevant technical experience
• Around 75% of the teams needs to have more than 2 years of relevant technical experience
• Candidates with experience in Technical Processes in International (especially Australian) Telecom BPO companies are preferred.
• Should be well versed with Fixed lines, Mobile and Broadband Telecom technology

TECHNICAL SKILLS & CAPABILITIES

• Operational knowledge of PSTN/TDM Switches
• Knowledge of SS7 / C7 signaling and connectivity with national and international operators
• Knowledge of ISDN BRI/PRI, Pair gain systems, VF signaling, metering
• Wireline Broadband Technology

Package Offered : Best In Market

Work Location: Mumbai

About company:
Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers. The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide.

Website: www.tatacommunications.com

Tags : 0 to 2 years , Any Graduate , Mumbai Jobs , Tata Communications

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