Name Of The Company: Tesco Hindustan Service Centre
Experience Required: 1-2 yrs
Educational Qualification: Any Graduate
Job Designation: Systems Engineer
Functional Area: IT Software - DBA, Datawarehousing
Type of Industry: IT-Software Services
Required Candidate Skills :
- Should have 1 year of relevant experience on SCCM and SCOM.
- Should be good at previous versions of deployment and management tools.
- Should have 2 or more years of total experience.
- Good technical skills, server knowledge and an ambitious learner
Job Description:
SCCM / SCOM estate / servers / applications / clients support across all Tesco data centers
- "To monitor NSM / SCOM portal and work on IR / CR on ICCM tool.
- To support SCCM / SCOM estate comfortably end to end across various support areas.
- Good in SCCM and SCOM with adequate experience as a member of the incident management team.
- To resolve moderate (P3 & P4) incidents effectively in a timely manner.
- To identify risks that impact quality and/or loss of service.
- To provide inputs of top issues to leads and also contribute on reports.
- Good at any one Ticketing tool.
- Willingness to work in shifts.
- Willingness to stretch to support major issues / failures. Willingness to support during out of office hours through on call".
About company:
The Tesco Hindustan Service Centre (HSC) is the Global Services Arm for Tesco. The centre sits at the heart of the Tesco group, and provides IT and Business services to Tesco operations across Europe and Asia. Tesco was the first major international retailer to have a fully-owned support centre in India. Our core purpose at Tesco is to create value for our customers to earn their lifetime loyalty and Tesco HSC is dedicated to supporting those values by providing great service to our internal customers.
Website: www.tescohsc.com
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