Name Of The Company: NCR Corporation
Experience Required:Freshers
Educational Qualification: HSC / Diploma / Any Graduate
Job Designation: Associate - EJ Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Type of Industry: IT-Software Services
Required Candidate Skills :
Key Responsibilities:
- Retry of pending jobs
- Investigate failures
- screen distribution activity
- Receive and respond to query calls /emails from customer
- Receive and respond to query calls / emails from engineer and internal team
- Escalate to Level 2 for technical support
- log calls with CCA for engineer visit
- log calls with Network vendor for resolution
- Good Communication Skills are must.
- Good command on MS Excel is required.
- Basic Networking Knowledge is preferable Educational Requirement HSC Passed or above
Package Offered : Best in Market
Work Location: Mumbai
About company:
NCR revolutionized business transactions bringing the Cash Register to international prominence and opening one of the world's first sales schools. Today, NCR celebrates more than 125 years of business and continues to be the face of innovation, bringing to market state-of-the-art solutions that make headlines and constantly push the boundaries of technology.
Website: www.ncr.com
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