Progressive Infotech Openings For Freshers & Exp For The Post Of Technical Writer in April 2015

Name Of The Company: Progressive Infotech Pvt Ltd

Experience Required: 0 - 1 yrs

Educational Qualification: Any Graduate/PG

Job Designation: Technical Writer (contract to Hire)

Functional Area: IT Hardware , Technical Support , Telecom Engineering

Type of Industry: IT-Hardware & Networking

Required Candidate Skills :

• This is a contractual position for three months.
• 1+ years of experience in technical writing of software documentation
• Excellent oral and written communication skills
• Has the ability to author and update deliverables for online and printed documentation.
• Should be able to write technically accurate, grammatically correct information
• Ability to perform independent research to understand the product.
• Ability to communicate effectively with the project team. Provide feedback on product design, features, and functionality to the appropriate team
• Has basic familiarity with the SDLC and software development, multiple Operating Systems, Servers, and Content Management tools.
• Good grasp of industry leading style guides such as Microsoft Manual of Style
• Effective in working independently and collaboratively in teams
• Provide timely project status

Package Offered : Best in Market

Work Location: Gurgaon

About company:
Progressive Infotech (Progressive) is a leading independent provider of IT Infrastructure Services encompassing Integration and Management of IT Infrastructure, through its robust world class delivery processes to varied corporations of high repute. Progressive has established its expertise in IT Infrastructure management by efficiently running the Infrastructure setups of several large Indian enterprises. With an Integrated Quality Management system that comprises ISO 9001:2000, ISO 20000 (previously BS15000) as well as ISO 27001 (previously BS 7799) standards, Progressive has redefined the way IT Infrastructure management is being practiced across the globe.

Website: www.progressive.in

CLICK HERE TO APPLY

Progressive Infotech Openings For Freshers For The Post Of Service Desk Executive

Name Of The Company: Progressive Infotech Pvt Ltd

Experience Required: Fresher

Educational Qualification: Any Graduate/PG

Job Designation: Trainee - Technical Service-desk Executive (fresher)

Functional Area: IT Hardware , Technical Support , Telecom Engineering

Type of Industry: IT-Hardware & Networking

Required Candidate Skills :

• Training would be provide for Service-desk Management (how to resolve the Hardware/Networking issues)

Package Offered : Best in Market

Work Location: Mumbai, Navi Mumbai, Thane

About company:
Progressive Infotech (Progressive) is a leading independent provider of IT Infrastructure Services encompassing Integration and Management of IT Infrastructure, through its robust world class delivery processes to varied corporations of high repute. Progressive has established its expertise in IT Infrastructure management by efficiently running the Infrastructure setups of several large Indian enterprises. With an Integrated Quality Management system that comprises ISO 9001:2000, ISO 20000 (previously BS15000) as well as ISO 27001 (previously BS 7799) standards, Progressive has redefined the way IT Infrastructure management is being practiced across the globe.

Website: www.progressive.in

CLICK HERE TO APPLY

Progressive Infotech Pvt Ltd Openings For Freshers & Experienced Candidates - IT Helpdesk Coordinator in November 2012

Name Of The Company: Progressive Infotech Pvt Ltd

Experience Required: 0-5yrs

Educational Qualification: Any Graduate

Job Designation: IT Helpdesk Coordinator

Functional Area: IT Hardware, Technical Support, Telecom Engineering

Type of Industry: IT Hardware, Networking

Required Candidate Skills :

1. Candidate should have Good knowledge of IT product.
2. Candidate should have Good communication skills.

Package Offered : 10k-12 k /PM

Job Description:

1. Candidate should be Responsible for customer satisfaction, review customer feedback and take corrective action.
2. Candidate should Review daily, weekly and quarterly reports.
3. Candidate should be Responsible for productivity, maintaining AHT (Average Handle Time), ensuring SLA is met.
4. Instrumental in strategy planning for making All FMS sites a successful venture.
5. Issue Management and follow up for closure.
6. Candidate should Coordinate with contractors/vendors, monitor progress of work, escalate delays, changes to the management.
7. Candidate should Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report, Hardware failure report and Equipment availability report of multiple sites.
8. Candidate should Co-ordinate with Manager & Engineer"s for support.

Work Location: Mumbai

About company:
Progressive Infotech is a leading provider of Horizontal ICT Solutions & Services encompassing Technology Integration, Managed Services & Professional Services, through its robust world class delivery processes to various industry verticals.Progressive has come a long way since its inception in 1998. Over the last more than a decade, Progressive has grown in size and stature, experience and expertise by efficiently running the ICT Infrastructure set-up of several Indian enterprises as well as global organizations in India.

Website: www.progressive.in