Name Of The Company: Kilmist Infotech Pvt Ltd
Experience Required: Freshers
Educational Qualification: BE,B.Tech,BSC. I.T./MSC IT/BCA/MCA
Job Designation: Trainee Tech Support Engineer
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
- Any B.Tech or BSC or BCA or MSC or MCA Graduate with 0-1 experience in a similar role with good written and oral communication skills can apply.
- MS SQL is mandate .
- Must be flexible to work in rotational shifts.
- Must be able to work under pressure and meet deadlines.
- Male candidates need only apply.
- Fast Learner with excellent analytical and problem solving skills required.
- Self-motivated, self-starter, team-player.
- Must be ready to give us a commitment of 2 years.
Job Description:
- Investigate and resolve customer/client inquiries relating to issues in the software on daily basis.
- Successfully understand client issues, conduct any necessary technical research (database queries, traces, debug, etc)
- Diagnose and resolve technical software issues by checking with Tech-Lead and other members.
- Provide an effective and efficient client response service.
- Responsible to take timely backups and work closely with the production team.
- Liaison between the testing /development /client leads for providing support in project deployment.
- Responsible for analysing technical and functional issues and then escalating / communicating appropriately with other internal teams.
- Potential to provide technical assistance during new installations on-site.
- Takes ownership and responsibility of cases while escalating whenever appropriate and follow up till closure of issues
- Handle huge database of clients using SQL server and patch deployment.
About company:
Kilmist is a global provider of innovative software services. Kilmist has a solid track record of providing high quality, cost-effective and leading edge software solutions to its customers since its inception in 1998. Kilmist is headquartered in beautiful Austin, Texas in USA. Kilmist provides top-notch IT solutions to US and International clients in the following areas: Mobile Solutions, Finance, Education, Telecommunications, Video-Conferencing and Semi-Conductor.
Website: www.kilmist.com
Walk-in Date: 25th April 2016 from 11 am - 12:30 PM
Venue:
Kilmist Infotech Pvt Ltd
Ashok Chambers #25, 2nd Floor,
Intermediate Ring road kormangala,
Srinivagilu village, Viveknagar post,
Bangalore 560 047.
Phone No: 080 66731200
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