Name Of The Company: HCL Technologies Limited - Infrastructure Services Division (isd).
Experience Required: 0 - 3 Years
Educational Qualification: B.Tech/B.E. - Computers
Job Designation: Software Engineer
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Type of Industry: Oil and Gas / Energy / Power / Infrastructure
Required Candidate Skills
- resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
- To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
- To troubleshoot and resolve tickets raised by the clients.
- To interface with customers for ticket clarification/resolution
- To update self on latest technologies and related areas
About company:
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
Website: www.hcl.com
Tags :
B.E
,
B.Tech
,
Chennai Jobs
,
Experienced Jobs
,
Fresher Jobs
,
HCL
,
IT jobs
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