Ericsson Openings For the Post of Support Engineer at Gurgaon

Name Of The Company: Ericsson

Experience Required: 1 to 3 years

Educational Qualification: BE, B.Tech, M.Tech

Job Designation: Support Engineer

Functional Area: Application Programming

Type of Industry: IT-Software Services

Package Offered : Best in Market

Job Profile:
Responsibilities & Tasks

• Customer Issue handling
• Handling of proactive support
• Software Update Management (SUM) handling
• Knowledge Management Tool (KCS) Coaching
• Remote Service Gateway (RSG) Coaching

Position Qualifications
Core Competences:

• Negotiation & Argumentation skills
• Administrative Skills
• Planning & Organizing skills
• Problem solving & strategic thinking
• Presentation & communication skills
• Software support
• Network level competence
• Delivering Results & Meeting Customer Expectations
• Analyzing
• Presenting & Communicating Information
• Applying Expertise & Technology
• Planning & organizing
• Working with People

Work Location: Gurgaon

About company:
Ericsson is a world’s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today, more than 40 percent of the world’s mobile traffic goes through Ericsson networks in over 180 countries, and we support customers’ networks servicing more than 2.5 billion subscribers. Using innovation to empower people, business and community, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions to help shape a more sustainable world.

Website: www.ericsson.com/in

Tags : 1 to 3 years , B.Tech , BE , Ericsson , Experienced Jobs , Gurgaon Jobs , M.Tech

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