Name Of The Company: Akamai Technologies
Experience Required: 0 to 1 year
Educational Qualification:
- UG: B.Sc - Computers, BCA - Computers
- PG:Post Graduation Not Required, MCA - Computers, M.Sc - Computers
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
Responsibilities
- Follow workflow procedures of operations center in large global environment
- Participate in day, evening or overnight shift schedule
- Respond to and internally route trouble tickets via support queues
- First contact customer communication for alerting and event response process
- Monitor and respond to operational support system events
- Must be ready to come to a place where you are free to innovate, collaborate and shape how the world lives, works and plays
- Packet ninjas are welcome
- Having a desire to stop evil in its tracks a plus
- Should be highly analytical and have the ability to quickly identify, replicate & resolve customer reported issues
- Basic knowledge of various security packages, DoS & DDoS attack types & an awareness of the white hat/black hat/grey hat communities and tools used by its members is a plus
- Knowledge of Akamais DNA
- Must have the desire to think faster and move forward!
Package Offered : Best in Market
Work Location: Bangalore
About company:
Akamai is the leading global service provider for accelerating content and business processes online. Akamai has transformed the Internet from a chaotic network into a predictable, scalable, and secure business platform. Akamai routinely handles 15% of total Internet traffic. The company has created the world's largest and most widely used on-demand distributed computing platform, with more than 14,000 servers in 1,100 networks in 65+ countries.
Website: www.akamai.com
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