Name Of The Company: Thomson Reuters
Experience Required: 0 - 2 yrs
Educational Qualification: B.Tech,B.E
Job Designation: Associate Consultant
Functional Area: Legal , Regulatory , Intellectual Property
Type of Industry: IT-Software Services
Required Candidate skills:
- Consulting Group is the client facing department. Consultant works to provide support on one or more TF Excel Add-in Products.
- This involves building / converting financial models for our investment banking and investment management clients and handling these global clients on the phone on a 24/7 schedule.
- In addition, as the Consultant\'s skills improve, they will develop complex financial models as they are able. More advanced models are rolled to Consultants in Bangalore office.
- Consultants also ensure that clients obtain maximum value from the Thomson Excel based products by deploying and implementing these tools to develop custom business solutions.
- Work with Investment Bankers and Portfolio Managers to assist in building financial models within Excel.
- Take ownership of issues originating from assigned clients and ensure prompt response and a high level of satisfaction.Ensure that a standard of excellence is met with respect to all model conversionsBuild custom financial models and convert/rebuild client proprietary templates built in other products such as FactSet, Bloomberg, Reuters and CapIQ using our Thomson Add-ins for both buy side and sell side clients.
- This includes Banker Analytics, T1 Analytics, Baseline Spreadsheet Link and T1E Excel add-in.
- Moreover, the Consultant should Intrepret, Analyze the user\'s add in requirements and create workable financial models.Handle client calls over the phone and recommend solutions to customer application questions with regards to navigation, functionality, content, data quality and entitlements.
- Interact with various Thomson Financial departments to resolve questions / problems.
- Proactively support all assigned accounts in the use of Thomson Excel based products to promote both increased product usage and further establish Thomson products into a client\'s workflow.
- Work with Sales Executives and Relationship Managers to ensure that all Thomson Excel based projects contribute to new business generation as well as growth at existing accounts.
- Work with other teams (Client Support, Tech Support, Content, Commercial managers) to quickly resolve client issues.Maintain proper account and end user documentation.Assist in the continual development and evolution of the Consulting Services group.Communicate regularly with Product Managers regarding Client and Consultant feedback.
- Provide Thomson Excel Add-ins training to clients via Webex / LiveMeeting or additional one 2 one remote training as appropriate.
- Also conduct E Academy session and participate in Knowledge NetworkRegularly communicate the project status to the Manager.
- Train and mentor the Associate Consultants on specified products.
- Also, provide cross-training to peers.Willingness and ability to manage critical projects independently or with a small group of Associate Consultants.Manage local inbox effectively by tracking incoming requests as well as out-going completed requests.
- Responsible for first-level quality check of all requests completed by Associate Consultants and peers where applicable.
Work Location: Bangalore
About company:
At Thomson Reuters, we believe what we do matters. We are passionate about our work,inspired by the impact it has on our business and our customers. As a team,we believe in winning as one - collaborating to reach shared goals,and developing through challenging and meaningful experiences.With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovationsthat help shape industries around the world. Making this happen is a dynamic, evolving process,and we count on each employee to be a catalyst in driving our performance - and their own.
Website: http://thomsonreuters.com
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thomson reuters
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