Microland Limited Walkins For Freshers 2014 For The Post Of Service Executive On 1st November 2014

Name Of The Company: Microland Limited

Experience Required: Freshers 2014

Educational Qualification: BE, B.Tech

Job Designation: Service Executive - Service Desk

Functional Area: IT Hardware, Technical Support, Telecom Engineering

Type of Industry: IT-Hardware & Networking

Required Candidate Skills :

• Good Communication competency be able to express the problem to the stake holders, seek help, Escalate and demand support
• Knowledge of using Service desk tool
• To be able to get work done and persistent follow up till logical closure of issues
• MS office skills and computer operations, terminologies of IT environment
• ITIL Process & quality awareness
• To have keen interest in working/supporting/managing Help desk function
• Understanding users needs and converting them into service activity

Responsibilities

• Service Desk management role which will involve receiving in bound calls, making out bound calls, managing email box interacting with clients / users through chat services.
• Handling users and key users
• Review and follow up on action items till logical closure
• Managing process documents, monitoring process continuity in a given responsibility, managing data, working on analytics

Package Offered : Best in Market

Work Location: Bangalore

About company:
Microland"s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base

Website: www.microland.co.in

Walk-in Date : 1st November 2014

Time: 10.00AM - 12.00PM

Venue:
1B, Ecospace Bellandur, Outer Ring Road,
Off RMZ Ecospace Internal Rd,, Bangalore, Karnataka 560103

SOURCE

Tags : B.Tech , Bangalore Jobs , BE , Freshers 2014 , Microland , Walkins

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