Name Of The Company: Quintiles
Experience Required: 0-6 months of relevant experience;
Educational Qualification:
Required Candidate Skills :
Package Offered : Best in Market
Work Location: Bangalore
About company:
Quintiles (NYSE: Q) is the world"s largest provider of biopharmaceutical development and commercial outsourcing services with a network of more than 28,000 employees conducting business in approximately 100 countries. We have helped develop or commercialize all of the top-50 best-selling drugs on the market. Quintiles applies the breadth and depth of our service offerings along with extensive therapeutic, scientific and analytics expertise to help our customers navigate an increasingly complex healthcare environment as they seek to improve efficiency and effectiveness in the delivery of better healthcare outcomes.
Website: www.quintiles.com
Experience Required: 0-6 months of relevant experience;
Educational Qualification:
- High or Secondary School diploma/certificate or country’s educational equivalent plus about 0-6 months of relevant experience; or equivalent combination of education, training and experience
- Bachelor's degree in Life Sciences or related field preferred.
Required Candidate Skills :
- High or Secondary School diploma/certificate or country’s educational equivalent plus about 0-6 months of relevant experience; or equivalent combination of education, training and experience
- Bachelor's degree in Life Sciences or related field preferred.
- Serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining Service Request database.
- Handle international calls, emails & service requests, assess customers’ support needs and resolve / route inquiry accordingly.
- Provide first level support for customer issues including documented procedures and available tools. Fulfill requests by clarifying desired information, completing transactions, forwarding requests for second level support.
- Maintain Service Request database by accurately entering information.
- Keep equipment operational by following established procedures and reporting malfunctions.
Package Offered : Best in Market
Work Location: Bangalore
About company:
Quintiles (NYSE: Q) is the world"s largest provider of biopharmaceutical development and commercial outsourcing services with a network of more than 28,000 employees conducting business in approximately 100 countries. We have helped develop or commercialize all of the top-50 best-selling drugs on the market. Quintiles applies the breadth and depth of our service offerings along with extensive therapeutic, scientific and analytics expertise to help our customers navigate an increasingly complex healthcare environment as they seek to improve efficiency and effectiveness in the delivery of better healthcare outcomes.
Website: www.quintiles.com
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