Gemini Software Solutions P Ltd Openings For Application Support Engineer Post in February 2014 At Trivandrum

Name Of The Company: Gemini Software Solutions P Ltd

Experience Required: 0 to 2 yrs

Educational Qualification: Any Graduate

Job Designation: Application Support Engineer ( Technical Support )

Functional Area: Application Programming

Type of Industry: IT-Software Services

Required Candidate Skills :

• 2 - 4 years experience in similar software support
• Any Graduate, but should have an acumen in understanding and trouble shooting technical issues related to software application
• Good email writing skills
• Should be a very good team player
• Knowledge of inter-related domains like writing basic SQL queries, networking etc.

Package Offered : Best in Market

Job Description:

• Provide on line support to global customers.
• Analyse issues reported by clients
• Strive to maintain SLAs while resolving issues
• Escalate non resolved issues to the development team
• Co-ordinate with the development team for early closure of issues
• Must have knowledge in writing SQL queries
• Should be willing to work in shifts
• Maintain good relations with the clients

Work Location: Trivandrum

About company:
GEMINI Software Solutions Private Limited is a fully owned subsidiary of the Bahrain based Yusuf Bin Ahmed Kanoo Group of Companies. GEMINI was established in 1998 at Technopark, Trivandrum, India. In 2009, GEMINI also expanded their operations by opening a branch office at Technocity, Mahape, Navi Mumbai, India. GEMINI has several years of experience in product and project based development. GEMINI specializes in Business Application Software development, in Client/Server & Web Technology and Information Technology Enabled Services. The Software Development processes at GEMINI have been assessed at CMMI Level 3.

Website: www.geminisoftware.com


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