Name Of The Company: Unisys
Experience Required: Freshers 2012, 2013
Educational Qualification: BE/B.Tech - CSE, ECE, IT, E&E, EEE,IS
Job Designation: Infrastructure Support
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
- Education: BE/B.Tech
- Stream: CSE, ECE, IT, E&E, EEE,IS
- Percentage cut off: 55% and above.
- Excellent communication & analytical skills Verbal and Written
- Knowledge of ITIL Modules like Incident, Change and Problem Management would be an advantage.
- Must be ready to work in rotational shifts (24x7 shifts applicable)
- Must be ready to support multiple clients/ technologies as part of shared support delivery.
- Candidates should be a graduate in Engineering or non-engineering graduation with Vendor Specific Certifications.
- Certification in Infrastructure related technologies (Networking, Mainframes, Windows, Security, Database, Storage and UNIX) will be an added advantage.
- Prior knowledge/ experience in Infrastructure Support will be an advantage.
- All positions will be based at the new ESM Command Center at SJR location in Bangalore.
Package Offered : Best in Market
Job Description:
- Infrastructure Event Monitoring & Management using various monitoring tools & consoles
- L1 Support functions for multiple technologies like Windows, Mainframes, Networking, Storage and Database.
- Incidents remediation for multiple clients in ticketing tools like ITSM 7.6 & 7.1, Remedy 6.0 and Service Center.
- Update / create documentations like Standard Operating Procedures (SOP)/ Knowledge base at regular intervals.
- Function as a member of Global ISM (cRIM) Command Center in coordinating with the onsite team on scheduling & change activities and handle Global Turnover Calls as per defined processes.
- Coordinating with vendors (service providers like ISPs, OEMs, etc.) as per documented process.
- Should be able to clearly understand Customer Situations and Customer SLRs (Service Level Requirements) and act accordingly
- Escalations to Resolver Groups as per defined escalation procedures.
Work Location: Bangalore
About company:
Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients.We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology.
Website: www.unisys.com
Walk-in Interviews On 24th January 2014
Time: 9:00 AM
Interview Venue :
RNSIT, Uttarahalli Main Road,
Channasandra, Bengaluru, Karnataka
SOURCE
Tags :
B.Tech
,
Bangalore Jobs
,
BE
,
Fresher Jobs
,
Freshers 2012
,
freshers 2013
,
IT jobs
,
offcampus
,
unisys
Subscribe by Email
Follow Job Updates from This Website via Email
No Comments