EMC Corporation Openings For Freshers For the Post of Associate Process Operations Analyst in December 2013

Name Of The Company: EMC Corporation

Experience Required: Freshers

Educational Qualification: Commerce Graduate (Non-Tech) or equivalent

Job Designation: Associate Process Operations Analyst

Type of Industry: IT-Software Services

Required Candidate Skills :

• Organizational skills.
• Sense of urgency.
• Ability to prioritize projects and deliverables.
• Communication skills.
• Problem solving skills.
• Open to work in Shifts

Package Offered : INR 370,000(includes insurance, transport & other benefits) + Shift Pay

Job Description:

• Maintains contract information in the Worldwide Oracle Contracts Management System Database according to established procedures and Service Level Agreements (SLA''s). Processes consolidation of contracts and contract cancellations at the request of customers, Inside Sales Reps, or Sales. Reviews invoice detail and issues credit memos where applicable.
• Overtime may be required.
• Performs other duties/special projects as required.
• Processes Policy Variation Requests (PVR''s) ''s as required to meet established SLA''s
• Assists credit department, sales and customers in the resolution of accounts receivable issues.
• Resolves order discrepancies and contract billing issues through interface with customers, Global Revenue Operations, Finance or senior management. Reviews invoice detail and issues credit memos where applicable.
• Manages contracts activity for renewal, installation, de-installation activity and upgrades of contract equipment for assigned regional accounts, (in conjunction with the terms of the Hardware and Software warranty and/or maintenance contract.) Modifies contract information as needed. Uses defined metrics to ensure consistency and best practices.

Work Location: Bangalore

About company:
EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect, and analyze their most valuable asset - information - in a more agile, trusted, and cost-efficient way

Website: http://india.emc.com

Tags : Bangalore Jobs , EMC2 , Fresher Jobs , IT jobs

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