Name Of The Company: GENPACT
Experience Required: 0 to 2 yrs
Educational Qualification: Any Graduate
Job Designation: Voice Process- Phone Banking Process
Functional Area: ITES,BPO,KPO,LPO,Customer Service,Operations
Type of Industry: Fresher/Trainee/Entry Level
Required Candidate Skills :
- Excellent Communication skills.
- Flexible with Shifts.
- Good interpersonal skills.
- customer centic.
Job Description:
- Should be flexible with shift timings (12Noon-2PM).
- Should have excellent communication skills and interpersonal skills.
- Hiring for International voice process.
- Should have the ability to trouble-shoot customer escalation and resolve the issue within the TAT.
- Should be customer centric.
- Should have the ability to solve queries of customer.
About company:
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions.
Website: www.genpact.com
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