Name Of The Company: Congruent Solutions
Experience Required: Freshers
Educational Qualification: B.Com, B.Sc-Maths, B.Sc Statistics, M.Com, MBA -Finance
Job Designation: Associate/Senior Associate -(NonTechnical)
Functional Area: ITES,BPO,KPO,LPO,Customer Service,Operations
Type of Industry: KPO/Research/Analytics
Required Candidate Skills :
- Should have Good Communication Skills both verbal & written.
- Should have Experience & Knowledge of MS Excel.
Job Description:
- To perform tasks as per process documentation (receive input and process to generate suitable output such as letters, calculations, update database as required).
- To maintain detailed audit trails for all activities, and maintain effective documentation with regard to each case.
- To be involved in running service and process improvement projects within the team giving tangible benefits to the organization.
- To keep process documentation up to date and to ensure any changes are reviewed and authorized by the Process Lead / Team Leader.
- Achieving the process defined SLAs and volume targets.
- Strict adherence to non disclosure of client information by preserving client confidentiality.
- Taking active participation in process improvements and automation.
- Ensure Quality Control standards that have been set are adhered to.
- Excellent organizational skills with ability to identify and prioritize report requests based on Turn Around Time.
- Completing assigned responsibilities within timelines.
About company:
Congruent Solutions provides software solutions to clients mainly in the US market and is reputed in its area of activity. Congruent Solutions is an ISO 9001 certified company and progressing in CMMI level 5 implementation.
Website: www.congruentsolutions.com
Walk-in Date : 24th to 25th June 2013
Starting Time: 11 AM-5PM
Walk-in venue:
Congruent Solutions Private Limited
Ist Floor, SKCL Building,
Central Square 1, C28-C35,Cipet Road
Thiru Vi Ka Industrial Estate,Guindy
Chennai-600 032.
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