Name Of The Company: TomTom
Experience Required: 0 - 1 Years
Educational Qualification: BE,BTech,MCA,MSc IT + Specific technical skills acquired through experience
Job Designation: System Administrator
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
- Should have Excellent communication, presentation and Customer Service Desk personnel skills.
- Preferred Knowledge of ITIL, Customer Support and Service Desk Functions.
- Should have Technical knowledge on Linux systems administration, Nagios, Munin (preferred).
- Should have Ability to deal with different stakeholders of different levels.
- Ambassador role for customers matters to external clients.
Job Description:
- To identify possible issues that can occur, to troubleshoot when incident happens and provide first level fix or first level support.
- Making sure that the impact on availability of the services TomTom provides to their customers are minimized. Incident Management throughout its lifecycle right from detecting to bringing that incident to closure.
- Provide inputs to Problem Management team to perform Root Cause Analysis.
- To propose technical solutions within the scope of own expertise which fully take into account the needs of all those who will come into contact with the operational products & TechOps managed applications for both internal and external customers.
About company:
Founded in 1991, TomTom is the world's leading provider of in-car location and navigation products and services focused on providing all drivers with the world's best navigation experience. Headquartered in Amsterdam, TomTom has over 3,500 employees and sells its products in over 40 countries. Our products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning HD Traffic.
Website: www.tomtom.com
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