Experience Required: 0-1 yrs
Educational Qualification: BA/BS degree in Computer Science, Mathematics, Statistics, Engineering or related discipline. In lieu of degree, 4 years of relevant experience
Job Designation: Product Quality Analyst
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
- Candidate Should have Knowledge/experience with at least one coding and/or scripting language (C/C++, Python, HTML, JavaScript, SQL, Perl, or PHP). Knowledge of database structures and/or working with UNIX/Linux.
- Candidate Should have Knowledge and/or experience in internet, web-research, fraud investigation, risk management, advertising, and/or e-commerce.
- Candidate Should have Familiarity with typical web practices and solid understanding of webmaster skills and interest in innovation, technology, and Google products. Native fluency in multiple languages.
- Candidate Should have Ability to identify complex problems and implement creative, data-driven solutions. Analytical skills with attention to detail and experience analyzing large sets of data in spreadsheets.
- Candidate Should have Strong project management skills with flexibility and willingness to work on a variety of projects while demonstrating ability to multi-task and prioritize effectively.
Job Description:
- Investigate, identify, and prevent/remove product quality issues by reviewing accounts, transactions, user-generated content, advertisements, local business listings, and/or search results in order to enforce product-specific policies.
- Identify market trends, identify product vulnerabilities, and recommend strategy adjustments based on market trends and patterns.
- Lead and participate in special projects/initiatives: innovate and implement large-scale quality improvements to processes and/or systems by conducting data analyses and making recommendations, troubleshooting technical issues, and refining processes around customer support and product expansion. Increase efficiency through processes and system enhancements.
- Manage and respond to escalations from internal and external parties within designated service levels as appropriate.
About company:
Our company has packed a lot into a relatively young life. Since Google was founded in 1998, we’ve grown to serve hundreds of thousands of users and customers around the world.Building great products depends on great people. There are more than 30,000 Googlers behind the tools that you use every day—from search to Chrome. Find out more about what it’s like to work at Google, where we work and who drives our company strategy.
Website: www.google.com
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