Red Hat Hiring Fresher And Experienced Candidates For the Post Of Technical Support Engineer In December 2012

Name Of The Company: Red Hat

Experience Required: Freshers And Exp(0-2 yrs)

Educational Qualification: B.Tech

Job Designation: Technical Support Engineer

Functional Area: Application Programming

Type of Industry: IT-Software Services

Required Candidate Skills :

• Candidates Should Have Good Communication Skills.
• Degree preferably in a scientific, technical or Computer Science.
• Knowledge of Basic Linux system administration (installation methods, networking, firewall, security, clustering, web servers, and databases using Linux).
• Scripting abilities preferred (Perl/Python/Bash).
• Well developed writing and English speaking skills.
• Deep understanding of Linux/Unix and Open Source
• Conveys information concisely and clearly to all levels of client.
• Prior RHCE or other Red Hat Certifications would be considered a huge advantage
• Preference would be given to candidates who have worked on support role.
• Active participation in LUGs (Linux Unix Groups) and Open Source Projects will be an added advantage.
• Should be comfortable working in Shifts.

Package Offered : Best In The Industr

Job Description:

• Provide technical support to customers by taking incoming calls and responding to web-based inquiries.
• Perform diagnostics of problems, troubleshoot and develop solutions for customer issues.
• Exceed customer expectations with outstanding customer service.
• Consult with and develop relationships with in-house engineers and developers to drive creative solutions and improve customer satisfaction.
• Contribute to global Red Hat knowledge management system in the process of working customer issues.

Work Location: Pune

About company:
Red Hat is the world’s leading open source software company and our products, including Red Hat Storage Solutions, are part of the reason why.Red Hat Enterprise Storage is a software storage platform for virtual machines, private, and public clouds. We provide the ability to scale storage capacities from a few terabytes to multiple petabytes and are focused on simplifying the task of storing and managing the explosive growth of digital data while transforming the economics of storage.

Website: www.redhat.com

Tags : 0 to 2 years , B.Tech , Bpo Jobs , Experienced Jobs , Fresher Jobs , Pune Jobs , redhat

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